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Social Service Navigation

ABOUT

Though Woori Juntos was officially founded in June 2021, our story begins years before. Troubled by the limited access to health and social services, especially for our low-income, non-English language preference seniors, we sought to make political change. 


All of our services are free to the public.


We encourage community members to schedule an appointment with the service navigation team by emailing info@woorijuntos.org.


Our service team will provide Korean translations and interpretations to help you navigate public services.

Language Access

  1. Mail read service: Explain content of mail clients bring in. Perform follow ups as necessary (call, email, write mail, etc. to help resolve the situation).
  2. Translation service: Translate documents such as Family Census Register, Certificate of Family Relationship, Basic Certificate, Marriage Certificate from Korean to English, and have Certificate of Accuracy of Translation form signed and notarized. May translate other projects assigned by the Woori Juntos team as needed from Korean to English or English to Korean.
  3. Interpret service: When needed may perform interpret service (at workshops, community events, making calls for clients, serve as interpreter and accompany clients to the USCIS Citizenship interview, or with legal matters with the attorneys, serve as interpreter at a poll location, etc.)

Healthcare Service

  1. Provide intake, assessment, and navigation to support eligible immigrants and refugees to apply for a Medicaid, Medicare Saving Program, SNAP, and other local or state government health programs.
  2. Manage appointments with clients and open the case files and keep a record of each visit.
  3. Be certified as Site Navigator; update certification and attend continuing education with the Community Partner Program.

Housing (HUD) Service

Assist filling out HUD Apartment forms.

Social Security Administration

  1. Provide intake, assessment, and navigation to support eligible immigrants and refugees to apply for federal benefits such as Medicare, Supplemental Security Income (SSI), Social Security Retirement (SSA)or Disability benefits.
  2. Provide other services such as help create online portal, reporting change of address or income, writing cover letters when mailing documents or writing letters to express client’s needs for client to hand carry the letter to the Social Security Administration office.

USCIS Citizenship Service

  1. Provide Citizenship Information Sessions for members who want to learn about the process and can ask questions they may have. (Prior contact: Rosa Ramirez-USCIS Community Relations Officer)
  2. Organize our own or participate with other organizations’ Citizenship workshops
  3. Organize civics exam study courses.
  4. Organize English class.

Information or Educational Programs

Help co-organize and/or participate in education/informational sessions including but not limited to:

  1. Medicare/Medicaid Information Session
  2. Planning Funeral and Burial Information Session
  3. Social Security and Retirement Information Session
  4. Citizenship Information Session
  5. Cell Phone Class

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